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Customer reviews

Rating 4.6 out of 5 stars with 11865 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 11,865 reviews
  • Rated 5 out of 5 stars

    It's A Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great laptop and reliable brans and I love the touch screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was very kind and gave me the best customer service possible for my devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lap warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good laptop warranty I have kids in house so the warranty gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I never have to use the protection but got it just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I pad Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a geek maintenance for my I pad and thank goodness I have not had to use it but I have had them in the past and were very welcoming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad it includes evergthing it does, will be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with Geek Squad! The team was professional, knowledgeable, and quick to resolve my tech issues. They diagnosed the problem accurately and explained everything clearly. Customer service was exceptional, and they ensured I was satisfied before leaving. Highly recommend their services for any tech-related needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent Customer Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service has to be one of the best out there. They provide literal hassle free service with any of your items. I have been using it for over 8 years and have not encountered any issues when it comes to fixing laptops, cameras, phones and headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refurbished laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. Thank you for helping me find my perfect laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technical help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took care of all my needs from start to finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides what I needed for my product and the price was acceptable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a protection plan, especially when you buy for children anything can happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for your equipment warranty, the services they provide are so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very effective to have on hand. Not just for prevention but if you have a malfunction or question even about how to properly use a device. It's helped me so far. We got it as a protection just because and so far it's been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the shop and what they offer. Staff is quality also. Always offer to help and guide.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I needed. I love the convenience of the touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite computer so far!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really amazing!! I loved!! I sure recommend to everyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pricing for the time of warranty. I normally don't purchase warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and provide provides peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy Best Buy geek squad, accidental damage protection plans for almost all of my electronics. They have come in handy quite a few times, and the customer service is always top-notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smart investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 3-Year Accidental Geek Squad Protection plan is a lifesaver, offering an invaluable safety net for your tech investments. With this extended coverage, you can rest assured that your devices are shielded against accidental damage, spills, drops, and more. The Geek Squad team's expertise and prompt service ensure hassle-free repairs or replacements, giving you peace of mind and saving you from unexpected repair costs. The extended duration of protection provides long-term security for your valuable electronics, making it a smart investment for anyone looking to safeguard their devices and ensure their longevity. With Geek Squad Protection, you not only protect your gadgets but also gain a trusted partner in ensuring their continued performance.

    I would recommend this to a friend