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Customer reviews

Rating 4.6 out of 5 stars with 11803 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 11,803 reviews
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has been very helpful each time I have purchased this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT dept is amazing with what they do and how they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the added protection option they make available to us with youth in the house this is best for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the geek squad because the computer has not had any problems. But the knowledge that it is there if we need it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer answered ALL my questions and concerns. Geek squad service is a must have. It would be a mistake not to have. Treadmill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet but I appreciate the thoroughness of the sales associate in explaining each tier’s benefits to help us cater our purchase to our specific needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite. And professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents attached my TV to a brick wall with no problem and had it connected and ready quickly. The guys were very professional.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're glad everything went well and hope you're enjoying the new setup. Please let us know if you have any questions or need any help.

  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy I bought the extended insurance on my last laptop because I dropped a full glass of juice on it. Because of the insurance, they replaced my new laptop. Whew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Havent needed to use yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it yet thank goodness! Im sure it'll be great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend their protection plans! They are very prompt and helpful at making any repairs or suggestions as to what you need to do to better your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Geek Squad Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to utilize on this product but have had to use the Geek Squad with other products in the past, which proved to be very valuable to me as a consumer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy to use, although still learning windows 11

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True to its title, this is a three-year warranty. Having this is essential to high-value items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rocky3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty was a good to have in case you needed it. We ended up not using the warrant but it was good to know we had it. Always good to have a back up warranty.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to hook it up to see if it still had warranty Should have purcbaed it at the time of sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchased ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptops ever . I never had. Its worked like the apple tablet . Touchscreen. Easy to manage and best for school and work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your mistakes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your accidents,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to everyone on any device, might be one of the best way to protect your device at affordable cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have geek squad. I recommend it all the time. Yep!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! So get it! Every time get the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why I shop Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is the reason I buy ALL my electronics from Best Buy! Worry free I bought my older 2 grandkids laptops for Christmas but I don't have to worry even if they drop them they are protected!!

    I would recommend this to a friend