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Customer reviews

Rating 4.6 out of 5 stars with 11804 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 11,804 reviews
  • Rated 5 out of 5 stars

    Geek Squad Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent for me, it covers a lot of things. Make me feel more secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a great back up when things break!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great! Customer service always has no issue with broken items! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really a best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This saved me when my daughter broke her computer screen. It takes all the worry out of her taking her computer to school. And, if I have something that goes wrong with mine, I don't worry about taking it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have just in case something happens to your laptop computer TV or whatever you have they're great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worries free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought this coverage plan...I have never used it before BUT last month I had to use it...The best and easiest coverage plan to use and have.. as simple as 1-2-3. File a claim, wait, pick up. ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No fault up till now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The accidental geek squad protection has expired but it has not developed any fault since then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They gave me a new laptop on my word alone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop was crashing alot and they told me it was a lemon and they didn't doubt me or even check out my laptop. They just gave me a new one. It took a few minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great excellent service. Always willing to answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful group of people that will answer quest..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad so much. Their techs are all capable, friendly and great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    screen went blank, took it in for repair and they took care of it and fixed it like new. pleasant, helpful, friendly, great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 1-Year Accidental Geed Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed it for the one year since my computer and printer stays in one place only, so didn't have to worry about anything happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its money well spent. I have had the need for GeekSquad to bail me out more time than I can count.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad so much I use them whenever in need to get something fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad came in and helped us set everything up and connect everything just how I wanted! Very polite too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had this when my new Dell laptop died after only having it three months and had to replace it with an HP. No questions asked, replaced it immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase extended warranty. If you ever need it , it pays for itself. Great Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service from the geek squad is always a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with insuring you purchases...Looking forward for life mishaps with insurance. Is nice and dandy..with no worries..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet for this computer but they've worked well before

    I would recommend this to a friend