Customer Ratings & Reviews

Great excellent service. Always willing to answer questions.

It'a reasuring to know you have help in case your devices break down or you need to install something that you don't feel comfortable installing on your own.

Geek Squad service is definitely worth the money to have piece of mind on equipment used for remote work.

Geek Squad is always helpful. They go above and beyond. The definitely add value to the purchases you make at Best Buy. I would recommend them to anyone.

Of course we love Geek Squad and they're gonna protect my computer against anything and everything and hes not even spill something love love love this

This agent always help my when I have questions or issues

Very helpful and courtesy. Thank you all for everything.

Always worth the investment when purchasing higher end products. Highly recommend when spending over 300 on any electronic/digital device

Agents were so helpful and professional. Would definitely use service again.

Purchased this laptop for my son entering freshman yr in college, he loves it, everything he needs from fast processor to long lasting battery pack.

I was very impressed with the speed and understanding the technicians displayed. You are my favorite store.

Computers seldom ever have mechanical problems for a while, but an accident can happen at any time. It's nice to have 2 years to not worry about it.

I purchased a 2 year warranty for my laptop. They are always very friendly and helpful whenever I need help.

BB has been good to work with. We have had issues with the laptops we have purchased but we have been satisfied with the resolutions.

I honestly haven't had to use it yet, but believe me I will.

I love having the Geek Squad protection plan! It is comforting in knowing that I can come to get help when something might go wrong with my laptop. I think it a security net everyone should have!

Purchased to go along with a laptop that was purchased for a teenager. Need I say more. Just extra protection. Have other items that have or have had protections plans. Never had an issue with them.

Always awesome service. They were ready for me at the slotted appt. time.

They really helped me. My computer broke and I didn't have the protection plan and I hadn't had the computer for a month and they added the plan and fixes my computer in a week. Great services.

Every thing on this laptop is good The only thing is the battery after unplugging it will dead in 1 hour