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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 11,805 reviews
  • Rated 5 out of 5 stars

    Lgar919

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computers seldom ever have mechanical problems for a while, but an accident can happen at any time. It's nice to have 2 years to not worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I've never used this support on the product I purchased yet, I've used Geek Squad for support on many other items and it's well worth to have this support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'a reasuring to know you have help in case your devices break down or you need to install something that you don't feel comfortable installing on your own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use this item, but I have used the Geek Squad in the past and have always found it to be a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the extra protection for the computer. so far haven't had to use but in case of liquids or snow or rain its great to feel safe on this plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have just in case something happens with your product. I haven't had to use it yet but good to know that they'll be there if I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase geek squad protection on our items - they are easy to work with and great help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the peace of mind for me! I have not needed to use the service, but when it is time, I know that Best Buy can quickly address my concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its amazing for unexpected accidents and giving our money worth by replacing it with a working one so we can continue with our work on the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go along with my wife's new lap top. Glad to have the coverage in case something unexpected happens to her device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any issue you have, they will help you resolve it in a timely and easy to understand way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use geek squad warranty but am always sure to purchase. I have small children so I like to be prepared for accidents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people in lynchburg are straight forward with you. if they know they can do it but also know it will cost you way more then the computer is worth, they will tell you and recommend someplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this protection but thankfully did not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought geek squad protection, but thankfully did not get to use it. I have peace of mind thinking that if anything happens, I have geek squad to take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased this helps ease my mind for two years wandering if my laptop willl stop no worries with 2 year protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to invest in the oops for any of your electronics. Don’t want to say I should have purchased protection after the fact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to know that I am protected from anything that may happen and have the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    renewing my Service Contract with the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renewed my 3-year contract for Geek Squad service as I find it enormously satisfying to have the Geeks around if/when I have any computer issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciate the added protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately, I haven't had to utilize this service, but given how critical my device for my purposes, it is good to know the Geek Squad is there if I need it.

    I would recommend this to a friend