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Customer reviews

Rating 4.6 out of 5 stars with 11805 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 11,805 reviews
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer care and friendly, will definitely recommend to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad protection that I hope I do not need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to actually give this a review, as I have not needed it so far. It's kind of funny hoping that I will never need to use it. I guess I'm paying for peace of mind and security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Abc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect guhgv hirfj ydrui hury gryur tury v 7v ry egg u tydf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful and i was in and out with my laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not needed to use Geek Squad services with my current laptop, but I have received excellent value in the past by getting a free replacement of a laptop that died in just a few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with service. Warranty worth it fir college student purchases away at school with no concerns

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Son’s laptop broke after 2 years and it couldn’t be repaired. So, under Geek Squad warranty he received new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the warranty and Geek Squad on almost all products my kids use and never been disappointed. Easy. Quick. Helpful. Saves money in the long run with kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thumbs up geek squad ( Roosevelt location in Chic)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the smartest things I’ve ever purchased. Especially since about 90% of my gadgets and tech comes from Best Buy. The team had an incredible level of respect for my home. I definitely appreciate that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service plan is a no brainer if buying a new electric item. The piece of mind having a protection plan is well worth buying and highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better safe than sorry!! I always get protection for everything that I buy because things can happen and this is the best way to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice to have in case you ever need anything done on your computer or products. I havent had to use them this time around but I have in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We buy a HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Everything was so easy my son love it ….

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop crashed and the agents fixed it. I'm so blessed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection plans!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer started acting up, so used my plan to get another new laptop without any hassle. Love covering my stuff with BB plans!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its geek squad, what do u expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fine, they help in a pinch and are rather knowledgeable. Some are better then others

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Full Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the coverage from the service; consumer service is extremely nice to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop changeover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys(and gals) are amazing! Super friendly and helpful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't Used It Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the 2 years I've had the protection plan I haven't had to use it. But having the protection for such as important device (my laptop), I believe, is important.

    I would recommend this to a friend