Customer Ratings & Reviews

Great item..................................................

I go to the Best Buy and is a good customer service, this really work

Quick to help, once I walked into the store I was approached immediately and I was given the best help. Gave me the best deal for the price. All with a smile.

Buying a computer from best buy is great way to get squad protection. Anything goes wrong with computer they are there to help getting it running again.

Never thought that this would be worth the money until water got into my laptop and could not be fixed. This protection plan was worth the expense.

I decided to buy it, not only because it does cover accidents, but it also covers component, Gpus. fans, ram, motherboard, hdd and ssd, hopefully i won't need to use, but it's nice to know I have it.

We have three children in our home. The youngest is four going on five years old so it was a no brainer to get this accidental warranty.

Have not used it on this laptop but thier service is good and friendly.

It's always a good idea to buy a protection plan. this plan has came in handy when I've needed It the most. Geek Squad has help me out with a lot!

The option to have your gadget looked at incase of any unfortunate accidents is very much handy. The price though can be decreased as it seems a bit expensive and also the collaboration of geek squad with different companies to provide an extra year of warranty apart from the manufacturers warranty would be greatly appreciated. For example, i bought an ASUS laptop which already comes with a 1 year manufacturer warranty, incase i want a geeksquad protection it's best if I could avail it after that 1 year ends rather than during the same time my manufacturer's warranty is present.

I got this for my wife’s laptop in case anything should happen. Knock on wood I haven’t had anything bad happen yet but I’m glad I have the protection.

Working excellent, no issues to report run fast easy to carry around very light.

They made it easy to purchase but I have not had need to use it yet,

Worth the protection plan. Peace of mind and good to have if for a traveling laptop.

Great product to have, especially when you have kids that tend to be a little rough with things.

I am not a techie and my son managed to remove himself as admin on his account . We tried online stuff but couldn't get the online people to understand our problem. I remembered about the geek squad and took it in. Problem solved! Very helpful and courteous!

purchased lap top for Christmas as gift for off work stuff it is very simple and easy to use thanks best buy purchased in case any accidents happen

Gives complete coverage for accidental human failures. Spilling fluids, dropping computer, running over with auto . Breaking screen or keyboard

Geek Squad service has always been great. Have not had to use this yet but gives me peace of mind.

I have not had to use the protection plan yet, and hopefully will not have to. It will be nice though if it is needed.