Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11902 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 206 Showing 4,101-4,120 of 11,902 reviews
  • Rated 4 out of 5 stars

    It's exactly what it says, what do you expect.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, thankfully. Would recommend on expensive purchases and/or purchases above 100. But, I can't tell you what to do so, either get it or don't. Your objects are in your hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure or when I got geek squad but so far I haven’t had to use it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    It's worth it

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection whenever I can. It comes in handy!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good for me

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get protection whenever I can. It comes in handy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know that if I need assistance it will be available. Gives me piece of mind also if I need tech support I will be able to get it immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a absolute luxury to have and is absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was there for my every call

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a cat and he loves my laptop. He always wants to lay on it and he pulled a couple of keys off. I got them to fix it for me. I was in and out in a flash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would recommend to buy the protection plan every time. accidents happen and that's why its great to be prepared

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really helped me out with my broken laptop. I love how they update you on every little thing that was happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Quick!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great for my watch! It kept messing up and they replaced it with a new one for free as it was a manufacturer error.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing that we purchased this service. If anything goes wrong with this computer, I know that we can always call the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for your computer purchases

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD YIPEE ~

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I needed assistance w/my HP Laptop and just ANY questions I had, GEEK SQUAD Always comes through. They make using/understanding so easy w/laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased the Protection Plan for anything electronics I buy. It has paid off too, as it got me a free TV when mine failed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new lap top

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There the ones that help the most ! Excellent exsperience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first Geek Squad. I buy all my electronics from Best Buy because of the effortless use of the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for my 70” TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty was for my Samsung 70” TV! My tv broke ! And the warranty was a good help! I didn’t have to pay anything out of pocket!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with windows 11 not downloading correctly leaving wifi missing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having! The Geek Squad technicians are knowledgeable and very patient. This is money well spent!

    I would recommend this to a friend