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Customer reviews

Rating 4.6 out of 5 stars with 11806 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 11,806 reviews
  • Rated 5 out of 5 stars

    A peace of mind to have Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Geek Squad I don't have to worry if something happens to my computer. They can help me online as well.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Mary. Thanks for sharing this with us!! We love hearing this. We agree that it's important to protect your investments. The peace of mind is great to have! If you have any questions or need any help, please let us know!

  • Rated 5 out of 5 stars

    great price, easy to order and pickup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, easy online ordering and even easier curbside pickup. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great with the coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it yet. But I have in the past and Best Buy is great with their coverage on items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great, they brought the fridges downstairs and leveled them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer was a complete waste of funds luckily due to my protection plan I was able to get majority of my money back. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call and asked a few questions about the product and received the help I needed and also advise on things I could do better and more efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought geek squad service protection for my latest purchase and its amazing to know that I'm covered from a multitude of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Acer Gaming Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how fast they work and how great they are at their job. The geek squad is the best people and the only people I trust with my things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protection so far I have not had to use it but it give me peace of mind to know i have if i need it to repair or replace my laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me find the laptop I was looking for and told me the specs about the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really helpful when I have a questions. Reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    member ID 2967234139

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy the Accidental Protection plans for all our devices, phones, laptops, DVD players. Would never go without

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays to be protected! They stand by their protection plan. Really nice to have!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having a terrible experience with this computer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to product and keep track of through the website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad programmed my laptop with no issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my devices with a pleasant attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty for keyboard works great recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this keyboard to anyone with the 3 years warranty the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth the money I was able to to send my device in for free repair and free shipping back to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly suggested

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my accidental protection yet. However in the past any claims have been handled in a timely manner and I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good back up plan to have just in case something happens

    I would recommend this to a friend