Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11806 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 11,806 reviews
  • Rated 5 out of 5 stars

    Real nice present

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my mom and she loves it its everything i expected and more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting accidental coverage for anything is a must! more so for electronics & pricey items, but it’s worth the extra!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your products, they’ll fix anything

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t not get this especially with an expensive item. They take care of everything for free, and you’ll get help right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall protection for a new tablet bought for a friend. Provided security knowing of something happens it will be taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection for this guy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy protection program is the absolute best around! Never a hassle, just fixed right the first time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our issues have been fixed quickly. Highly recommend!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I will never buy a PC from Best Buy again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JUNK The laptop died just after one year of purchase. Geek Squad took my laptop for a month, then returned it, having "replaced the motherboard". The battery, which was fine when I gave it to them, will not hold a charge; they wiped the SSD (for a motherboard replacement?), and Best Buy online support blew me off, saying to contact the manufacturer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geeek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. Really knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for school Chromebook as the unit is a refurb. You just never know with kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have the plan but thankfully I did not need to use the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me out numerous times

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe every apple owner should have this because you never know, always get this for my products

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thanks for sharing this with us! We completely agree that it's important to protect your investments. If you have any further questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Easy to purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to add protection to a device, can be done in a matter of minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rule with world

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. They are extremely friendly. Be advised, customer service is separate Identity all together. I would give them a 1.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Recommend getting protection

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are so worth it when it comes to tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Computer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer! Appreciated the help of Best Buy staff and Geek Squad tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this protection and I hope I don’t have to use but I got it just in case something was to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an excellent way to protect your investment. I have used this many of times. If they cannot repair the device they will replace it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. G. G

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Policy protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must get in case an issue arises. Very helpful staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will never know until you have this technical support they will work and fixed your problems with your electronics

    I would recommend this to a friend