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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11806 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 11,806 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what I would have done if it wasn't for having the Geek Squad Protection , when my computer needed fixing it really cuts the cost & they know what they're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service... thank you.. very happy..my son is happy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and great customer service.. satisfied customer!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option was free when I bought my daughter's Chromebook for Christmas. I made sure she took advantage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps & more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this brand. Have had no issues and would recommend it to others looking for value for their dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting the Geek Squad Protection, it covers all of your accidents. You also get great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t go without it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had no idea that we would need this protection within 2 weeks from the purchase of my daughters laptop but we did! Thank goodness for the store rep who suggested this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got my back.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a peace of mind knowing that anything could be damaged to product at anytime and I'll be 100% covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have on all BB Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all BestBuy products. I would not get any electronic without the support / service. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prices have jumped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the protection due to it being an open box. Was sticker shocked when they told me the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Can't live without it...Best money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never own a computer without it. Love the chat box and they are very knowledgeable and very helpful and so patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connectedit to all my devices. Geek Squad remote support helped get my computer working again after it got a virus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure i have not had to use this protection but i bought for peace of mind because the computer was for a teenage boy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant live without the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always very helpful and patient. They try to find a quick solution to my problems. I trust them and rely on their help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know what can happen with these electronics so it’s always good to get a squad protection not expensive at all really cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when in need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have kids who think they are geeks but are really dorks. This provides help for everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan for extremely valuable equipment!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for any damages. The negative thing is they have to send your computer off to get your new battery which can take 2 to 3 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good peace of mind for any damages. The negative thing is they have to send your computer off to get your new battery which can take 2 to 3 weeks.

    I would recommend this to a friend