Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11806 reviews
(11,806 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth getting the extra coverage since most manufacturers issues show up after their coverage
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
disaster plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well this is a wait and see item if it fails or breaks then well see.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Accident protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps me with peace of mind that if anything were to happen accidentally to my computer it would be protected.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because no one in the household is very computer literate. Manual's are now online and I need step by step paper copy in order to have any hope of trying to do anything.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The adgents are very helpful. Willl set up your computer software for you. Never have enough coverage.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Optional plans?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was useful for three items out of 10 that are supposed to be covered they should offer a half price for half the amount of devices plan. Why don’t they have optional plans?
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used the warranty yet. So far, I have very good experiences with bestbuy customer services, technicians, and representatives.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Love them
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Teenagers are hard on computers. The Geek Squad had managed to salvage several accidents for us.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely a service that I would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely worth the price. It has come in handy when I needed it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
FlamondH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use it yet but glad I purchased it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.saving it for the future in case something happens
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely comes in handy in an emergency. Great service
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and fast response! Very knowledgeable atleast with who I worked with!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lover the Geeks!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the protection plan, has never let me down. File your claim and the geeks will take care of it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect !!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the perfect piece of equipment. Works great, priced right, great customer service from the manufacturer if needed. AAA+++!!!!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased protection for a number of my products, and whenever I've had to use it, it was worth it.
I would recommend this to a friendRated 4 out of 5 stars
Purchased for peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't needed to use this service as of yet but it is good to know that I'll have it, within 2 years, if I need it. Better safe than sorry.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for taking time to share this with us! We completely agree that it's important to cover your investments just in case. We hope you don't need to use the plan but will be here for you if you ever needed it.
Rated 5 out of 5 stars
HappyBuyerHighlyRecommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn't sure which one to get. I discussed it with the Best Buy Sales rep. I got the best one for my needs. I am very happy.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always choose to have this option from Best Buy for expensive items, such as laptop. GEEK SQUAD will take care of item if it has malfunction.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
no questions asked
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is simple to you. I purchased a hard drive that didn't work out of the box. I simply brought it back to the store and no questions asked I was given a new one.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


