Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11809 reviews
(11,809 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The store employees recommended insurance for all my electronics. Yes, ill recommend this service to everyone who shop at BestBuy
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad responded to my questions very profess.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only had to call Geek squad once by phone when dealing with a tv/sound system hookup issue. They answered my questions and I was off and running.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase warranties with my items. Warranties always come in handy when accidents happen. Get protection!
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best thing ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally don't by the protection plans but I have been saved so many times by this thing and it's easy. Barely any questions asked and boom I have a replacement.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. I recommend this warranty for younger kids using an electronic device. I was able to get my money back.
I would recommend this to a friendRated 5 out of 5 stars
Samsung!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Item delivered as it should. Still waiting to get free security suite
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
safety
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knock on wood i never have to use it but in the past it has been great
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i always get a warranty and best buy is great with there service
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get the coverage and have peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the cost of products I like the security of having the Geek Squad coverage and protection. I have used it 3 times now.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Ms. TONIA
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been great. My son drop his laptop and no run around fixed, and repaired for free. A must purchase!
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Money well spent on accidental protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son will have his computer for the next three years in college and not have to worry about having to replace it with this production
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used geek squad service 4 times now. It’s great when you need it. Usually get appointments right away.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good to have.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to have. It took no time to get my last laptop repaired. Easy process to navigate. Geek Squad inside Best Buy Peoria is top notch.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad protection adds a level of comfort knowing that your big tickets items are protected against mishaps.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Well covered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the protection for my laptop and the price is great for the Geek Squad expertise
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
3year protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am pleased that I have the 3 year protection on my laptop, I feel safe a secured knowing that I protected
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Doesnt include software malfunctions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be warned this doesnt cover if there is a software malfunction on your computer, they will try and sell you the total tech coverage which is an additional $199. My laptop is a game software and windows 10 was overriding an update that the computer needed and they wanted to charge me for it after i had the geek squad protection. I was not happy need less to say after almost an hour my laptop was fixed and I didnt have to pay anything.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Best Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From pass experience they replaced or refund you for the item if they don’t sell anymore
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bought for my mom with her laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my mom when I purchased her laptop even though she doesn't believe in purchasing additional insurance.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
GEAL SQUAD FIXED MY REPAIR ASAP
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming computer. Highly recommend i love that it’s touchscreen
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


