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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 11,812 reviews
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the cost for a $99 chrome book. My son broke his previous one so this will definitely come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy geek squad protection when buy items from Best Buy.. they have never let us down! I purchase big electronics only from Best Buy for this reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful based on my grandson's track record

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson goes through IPhone screens like they are candy. Knowing that I have the Geek squad in my corner for his new laptop definitely gives me a sense of relief!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my first computer and being rather clumsy , I purchased the two year accidental geek squad protection for my laptop. Probably the smartest purchase I've ever made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful and attitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent at the store was helpful and kind, One did not no what he was saying and got me help. The other girl had an attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Get the warranty it’s better to have it then not need it then to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing support and good coverage for accidents good to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, they helped us with our problems would not leave home within out it good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for piece of mind with the laptop I purchased for my granddaughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Extra Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best for the protection needed. Already had to use, was easy to get our computer fixed and was done in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to use the protection plan but if I do I know it’ll be worth it rather than having to pay for the all the repairs in it out of pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best warranty service. Definitely worth spending little extra for your product protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient purchase. A necessity, especially if you’re looking to purchase anything electronic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Student: I’ve got this for my girlfriend. She’s very happy: so when she happy I’m happy!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always get geeksquad, i've never had any issues, unlike other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like covering my bases, this plan helps.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that I’m completely covered for three years and don’t have to worry about not having a computer in case of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided exceptional service when attempting to repair and finally replacing my MSI gaming computer. Very professional and customer focused throughout process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them yet as I have only had the computer for a month, but I have used them in the past and they are AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service posn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this plan. Quick response and knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goodplan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a great plan. I usually don't buy these, but this one has been very helpful to me.

    I would recommend this to a friend