Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 11,812 reviews
  • Rated 5 out of 5 stars

    Geek Squad service contract

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest purchase you can buy for electronics bought at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their warranties. Have had to use one or two in the past and have always had great resolve and great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must for sending a laptop to college with your student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment for any product you purchase there hassle free and excellent customer service.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi John. Thanks for sharing this with us! We're glad that you're happy with the service you've experienced and privileged to be there for you whenever you need us. Please let us know if you need any help or have any further questions!

  • Rated 5 out of 5 stars

    You need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It help protect my laptop and helps it run fatser and smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gives a little relief

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i used to not get the extra protection. i changed my mind when i saw my wifes tv mess up. she had geek squad, and they replaced the tv even after it was 2 years old. nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Convenient, friendly protection for novice user

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought his first laptop, and wanted protection that he wouldn't need to worry about very much. Best Buy's Geek Squad had a very good reputation. The Best Buy is two miles from the house, and he wanted to make certain he could get help if I wasn't home. He hasn't used the repair function of the warranty protection, However, the Geek Squad team has answered his questions when they aren't too busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick fix

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have kids , You need to get this . I didn’t pay one cent to get this replaced . I would buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm give you a 5 on the review it hopers that its true i mean i don't need you now but i mitt need you later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully havent had to use it with the wifes laptop yet. But itll be worth every penny if i do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased his protection. Not very mechanically inclined when it comes to tech. Geek squad are fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with this plan works well and get replaced if it comes down to it no question ask.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very helpful great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage sometimes worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don’t get coverage but Best Buy has been great about their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is well worth the money I was curious at first but I do not regret the purchase I recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually get the Geek Squad but decided to do so for a new computer. I have to say the piece of mind makes this a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2139 Leo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my new product I look forward to get help if and when I need it with me geek squad specially gotten the 1 year warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have yet to avail of this purchase and its purpose but we find ourselves at ease knowing that Best Buy has great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been feeling like I’m confident enough to smash my laptop and be able to get a new one with no charges :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection for my new lap too I feel protected knowing that the Geek Squad is there for me

    I would recommend this to a friend