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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 11,812 reviews
  • Rated 4 out of 5 stars

    essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Geek squad service is an essential add-on to your device, I wish however local Best Buys can actually fix hardware instead of shipping the laptop off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable price for my laptop. Love the extra security for my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed... just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff; a bit on the expensive side. One always HOPES that they don't need it/but you never know.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    go geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not needed it but planning on renewing if possible just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy a laptop without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a laptop without one. I live very close to a Best Buy and bringing it into the store is super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clumsiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have her accident to coverage especially if you’re clumsy like m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidents happen... and this protection will help you never cry over spilled milk. Better than “bounty” the quicker picker upper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    call in was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had to call in and speak to someone and the service was really great. they were very fast and very polite just all around great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are always worth it. Even if you don’t use them there is still the unknown. Geek squad is always awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the Geek Squad Protection Plan. I Highly recommend!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to get the three year warranty instead of the 2 because there was a discount. Hopefully I won't have to use it any time soon!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 4 out of 5 stars

    Ask a lot of questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask questions to make sure that this actually covers what they say it will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad protection plans. They have saved my electronics more then once and it is well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do not go without

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never go with out. No matter what we buy, always get the Geek Squad service. Never fails, something always seems to go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased with a laptop for a freshman in college. It works nicely with the laptop. She can easily take it with her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Worth It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the option of adding this protection to my purchases. The Geek Squad has never let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always an addition to my orders

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of Best Buy warranties. If they ever stopped offering this I would no longer shop at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel relieved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife lets the grand-kids use the computer ages 9 and 13. Was worried about the 9 yr old, a little clumsy. Not worried anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to enroll, price effective strong recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are amazing as I use them for my laptop needs. Therefore, I purchased this service for my grandson laptop.

    I would recommend this to a friend