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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 266 Showing 5,301-5,320 of 11,812 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy I bought warranty for my daughters computer . She was able to get new computer when it wouldn't charge correctly and they couldn't fix the problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful for everything it offers! I'm going to use it for everything I order!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the geek squad, they are the only people I trust with my computer. My local repair shop doesn’t even compare.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use it a bit, and aside for having to spend a long time at the store -- both waiting in line and then being helped -- it was worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always on point at replacing your computer when it needs fixed. Awesome service and experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be left hanging when accidents happen. Love the support I get from Geek squad.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 4 out of 5 stars

    In Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this your laptop woukd never be fix. This is just in case something happens. The price isnt that bad for 1 year so why not get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup to have. Especially on a new laptop model that I haven’t used before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geek Squad Protection on all my devices because I have needed it in the past and it has come in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. This is a very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente people thy know what they are doing. Will call them every time I have technical issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had an issue with my computer and the replaced it without any problem. I had to get it on my new one too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second computer to fail me in 2 months but they took control of the situation. Definitely worth the extra bucks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very knowledgable and work to help you understand your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a smart idea to purchase if you're going to spend the money on computer equipment! Smart investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received, the protection, along with a notebook for as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had Geek squad protection. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never have to actually use my warranty but I know it will at least be painless since it's with Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never had a bad experience with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is definitely a must on all purchases when possible. they have saved my behind on more then one occasion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not have to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to use it, which speaks to Best Buys quality of products. Feels like a waste of money to buy this though...

    I would recommend this to a friend