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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 284 Showing 5,661-5,680 of 11,814 reviews
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has shown to be knowledgeable in resolving issues with devices and repairing and/or providing information in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havnt had to use yet but its for a 1200 dollar ipad and my girlfriend is prone to breaking stuff so of course

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decide to get a warranty for it in case something happens to it and it covered to get fixed for any reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for the peace of mind, especially when making a bigger purchase like a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know from previous products that it's a great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this option. I can call and get a replacement for whatever I need. Excellent. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection its a really good option for any electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection on a machine that will be well used.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine will be traveling a lot and get a use since it is for a high school student. Better safe than sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this warranty yet, but knowing I have it makes me feel good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service no hasel no problem at no time!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will always come in handy for any electronic I purchase from bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    # Year proteccion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't use it yet, and I hope no to have to use it soon, but the price it looks very fair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reason for buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason i bought a peotection plan was the reason i bought a new laotop. I broke the old laptop ( actually my dog did) and i did not have protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad staff were fast and friendly my computers were way before they promised. Easy pick up service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we have it just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use the service for this item yet and we hope we won’t have to, but we are happy we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When stuff breaks...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you have kids and dogs this is a life saver. Have already used it because our dog ate through our cable. This came in handy to get it fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was quick in fixing stuck chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chromebook wasnt working right. We took it in and was fixed in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    broke my computer screen and was sent off to them. don’t like how long it takes to fix it but it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get it for Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I buy electronics from Best Buy I always get the added protection plan. It usually covers everything I need it to and gives me an extra assurance.

    I would recommend this to a friend