Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 11,814 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get a geek squad warranty to back up the one that comes with the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives you great protection against your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty, no hassle.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used the geek squad warranty a couple of times. No hassle to repair or replace items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sense of Security!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad does a great job diagnosing and working on the computers purchased from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silver dell computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on greek squad there service worth

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't waste your money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have NO idea if the anti virus protection is installed on my lap top like they said they were doing. It doesn't ever tell me that a check was done and I don't even remember what the program is called. I was not impressed with them "pushing" this whole program on me to buy for about $300. It was total tech support but no one can understand English when you get on the phone and you wait forever so it's pointless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team very knowledgable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always accessible,and technical support is excellent. I wouldnot trade it for the world

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't buy a computer without the warranty so much can go wrong today with computers. With the warranty, they don't hesitate to repair it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks and answers all questions when in need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend ALWAYS buying Geek Squad protection. It can pay for itself with just one claim.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put geek Squad protection on my devices. Any issues with my laptop is handled ease and no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can use my laptop knowing that I have protection with it. I leave my home without any worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally ordered this laptop online and it came broken so I took it to the store and they fixed it for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to protect my device with GS. So far I have not need them, butI like to have a plan B for my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really do everything to help with the problem you have. Im so glad I decided to put protection on my pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and quic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with Geek Squad so I had to make sure my items are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra perk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra perk that was included in the purchase of my Chromebook. Will see how it plays out in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident protection plan.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned to get accidental policy a long time ago. I always get the protection plan with every purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I expect. I had to file a claim on a device Best Buy honored it no questions ask was able to get the next model up with paying the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranties hands down!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it's a no-brainer to get their warranties. They have the best warranty on the market!

    I would recommend this to a friend