Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Accidental Geek Squad Protection.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Accidental Geek Squad Protection

SKU:
5802201
See Details

Customer reviews

Rating 4.6 out of 5 stars with 11814 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 308 Showing 6,141-6,160 of 11,814 reviews

  • Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really use it frequently & I highly recommend.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad protected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the protection plan, in case I need it for an unforeseen accident

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Complicated

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once upon a time, this service was worry free but now it is beyond confusing. I will get bombarded by security software updates needed and then when I try to download from my membership site on mybestbuy, the codes are expired. Nothing works. Overall having been a member for over a decade, I deserve a better service and support.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have these guys helping u with your electronics. Worth the money spent for peace of mind

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase for our household. I've had to use the service which was thorough and timely.

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek squad gt me my phn quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phn broke few days before the protection expired. They worked with me n gt me my new phn.

    I would recommend this to a friend

  • Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product to have, it protects against viruses and threats. Haven't had any problems.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Great purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You device depends on this warranty. Always buy this so you don’t freak out if you break your item

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's two years of protection that hopefully will not be needed. If it is used, I'll report back here to review what/when/how and if it's indeed a good value.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s always a good idea to get the warranty especially if you’re clumsy like me

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • It is good to have protection

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because nothing protects you like Mayhem. But even Mayhem needs protection. And that's why you buy this service.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Took a little longer to here back from them after laptop sent in but got full refund!

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad Rocks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job setting up the system. Couldn’t ask for more.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Accidental protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had known the Geek Squad had Accidental Protection and we wouldn’t have had to buy a new laptop after spilling coffee on the other one.

    This review is from 2-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Love this! Never have a problem with warrantys..ne

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are always helpful..geek squad has fixed previous computers ..

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Pauline. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never buy a protect unless I buy the protection. They cover exactly what they say. Never had an issue

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad to the rescue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly don’t even remember what this plan was for. I’m just reviewing for the points

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • Never go without!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a teenager and this has paid for itself several times over! I'll never go without this ever again!!!

    This review is from 3-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • A small price for piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying new electronics, this is a sure-fire way to make sure that your investment will be protected.

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend

  • replaced computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were knowledgable and very friendly. a little slow with a resolution for my product but ultimately resolved it

    This review is from 1-Year Accidental Geek Squad Protection

    I would recommend this to a friend
Page 308, Showing 6,141-6,160 of 11,814 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.