Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11815 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 11,815 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that helped me were always really nice and well-informed, definitely worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it but goid value for money. I wanted to renew but was low on cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service 100%

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, but i can say all customer service provided is top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives great peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives great peace of mind. Never had to use but the team was always friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome for people who are clumsy and have animals that are in your space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. It’s the best of it’s kind I’ve ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great, it’s gives me piece of mind to have my products protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty and total tech support for the new laptop. Hope we never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    accident

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this yet, but do you the geek squad for assistance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal warranty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal laptop protective warranty. Nothing specially good or bad. Cost was a little high but this is one you can nothing about. Total replacement for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gent did the connection and mounted the TV and also the speakers. He did a professional job. thanks/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techsupport

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and great assistance with my computer questions. I highly recommend getting this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great value add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the geek squad help in the past with items, and they have always come through and helped greatly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth getting for what electronics cost for the little extra more worth the peace of mind

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its an ok coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought another laptop, and had it about 6 months or so. I closed the lid and next day it had a 1 inch black line on The right hand side of the computer. Due to coded I wasn't allowed to bring it in right away. They sent off my laptop to be repaired. 2 weeks later found out that it could not be repaired. They did give me full price for the laptop however I still had to buy a new 3 year warranty. I was bummed about that. So it's just an OK coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my laptop's broken screen in no time at all, even though it had to be shipped out of state. Polite, courteous, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BF spilled lemonade on his laptop. Fortunately I had purchased the Ooops policy. So worth not paying for the entire new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Geek Square Protection Plan so if something goes wrong I can get it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a fantastic item to have in case something goes wrong with anything on the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know about life mishaps. 3 year warranty for a great price. Worry Free

    I would recommend this to a friend