Customer Ratings & Reviews

It takes a bit long and there are much cheaper alternatives from third parties but at least you can go into the store and talk to a human

IT'S ALWAYS BEST TO GET A WARRANTY. ESPECIALLY ON ANY DEVICES FOR YOUNG CHILDREN.

Bought this on a new laptop I got for the daughter doing coffee table college law school

The best use of money for the peace of mind to insure your electronic components.

I Love geek squad . I buy this with every purchase.

BestBuy is the go to place to buy electronics. I always get the protection plans from BestBuy. Life happens and it is always nice to GS for those unfortunate electronic mishaps. BestBuy protection plans are worth the extra money. BUT GeekSquad failed me this time. I took my 6 month old chromebook in for a cracked screen. And the results were very unsatisfying. Easy to setup appointment and fast service vice taking it in. GS sent the chromebook out for repair. About 2 weeks later I received a call that the chrome back was back in the store. But the monitor/screen would not display anything. The GS team member stated he could only see when connected to an external display. I was given a choice to send it back again for repair or get a refund to purchase another Chromebook. The exact same Chromebook is now $200 more than when I purchased mine. So send back for repair again was really only choice. A other week later I get a call the Chromebook is back and ready to be picked up. The GS team member turns on the Chromebook and the display works, success. BUT I take it home give it to my daughter who uses it for school. She opens it and starts checking it out and then asks why her touch screen doesn't work anymore. What? And then she points out that the rubber pieces that sit on the table top are missing. The Chromebook was sent two times for repair. Now I have to take it back to the store, and see what they can do for me now. Luckily the school year is almost over, and she can stop borrowing a chromebook daily from the front office of her school.

They help me setup my Acer Nitro 5 gaming laptop because I’m computer illiterate lol

Geek Squad protection gives years of security and no anxiety worrying over potential mishaps.

Simply put the Geek Squad is Best Buy without the Geek Squad there would be no Best Buy.

Keeps devices safe and in working condition... glad we purchased

Great computer protection. I used this service when someone hacked my computer with great results.

Always put insurance on your equipment Best Buy have the best must have

I would always recommend to get this in order to protect the item

Really great service. Will help you to the best of their ability.

It's good to have this insurance especially if you have small kids that like to touch everything. This protection plan covers alot.

The Geek Squad is a great resource for all of my technology questions and needs.

very gud for kids , my son have long this laptop for last year working so good,

Geek squad is a life saver. Takes the worry out of Problems.

This plan gives us peace of mind knowing our lap top will be protected.

my daughter after three weeks her first lab top didn't powered on. because we we bought the protection plan we got to replace it with ease.