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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11817 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 11,817 reviews
  • Rated 5 out of 5 stars

    ins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my husband's laptop and still haven't had a need because he has a good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great people at geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best repair and understandable people ever really great people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will definitely come in handy with kids, you have pets or just clumsy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent choice to protect your item I always use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    luckily i haven't had many issues, but they have been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great for my daughter for online learning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They found the problem sent it out and the problem was resolved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is Really good for my laptop. Well worth the money is case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accident plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me confidence to know i have a plan in place in case there is an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase that I’ve made. I’m so please with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent had to use it, but I like the protection of the Geek Squad that is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause I spend a lot on a 11 ur old lab top. Only had to use it once but worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always good to have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great with honoring protection. If something happens and you have the warranty they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my Chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came in handy after my little cousin dropped my labtop. Im glad I got the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for 18 year old going off to college - 1 yr geek squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice freebie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the purchase. Great deal and it was something I wanted anyway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great electronic accident protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot and will not have expensive technology without drop and theft protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bought 3 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my son will have his computer at college. I thought it was expensive tho

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Kelly. Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely recommend you get the extra geek squad protection

    I would recommend this to a friend