Customer Ratings & Reviews

I love having the peace of mind knowing my computer is protected and the geek squad team is super helpful

I will never buy an open box item without buying this with it. It just wouldn’t be wise.

Great service. This is the best warranty service you can get.

The Geek Squad can fix anything! Love the customers service!

Got it for my daughter's laptop just in case something happens. Piece of mind.

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

This has saved me more than once, i will forever purchase this to ensure piece of mind.

It is expensive but the protection and replacement it offers seems very worth it.

I love the Geek Squad-they're always there to help no matter the time or day.

Great product. Great coverage.always buy extended warranty

Excellent choice for remote learning! Very convenient to take anywhere

There's nothing like peace of mind. This protection is so worth it.

This was added to my daughters computer when I purchased as a birthday gift.

I haven't had to use them yet this go round but I have used them in the past and they have been amazing

Awesome suggestion for the 2 year added protection.

Love having geek squad on my side to help no matter what! Great group of people !

I’m glad I have this, it gives peace of mind if something happens accidentally

this is a must have for todays electronics. This warranty covers everything

Hopeful that this is worth the cost. Not sure about value as of today

Would recommend to anyone willing to pay 15 percent of their original cost