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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 389 Showing 7,761-7,780 of 11,835 reviews
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always there to pick your calls and answer every questions u might have very good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't use geek squad for my one year term that I had on my device but they are good and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a warranty. Guess it’s okay. I haven’t used it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to purchase "Geek Squad" protection for the rare occurrence of a device failure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Accident Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While accident plans are expensive it seems like a good purchase to make when dealing with such an expensive laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad really works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad really works, it helped me out in a time of need. I'm really satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful if buying a gift!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WARNING!! I bought the computer for a family member who lives out of state and purchased the Geek Squad Protection for it for 3 years. Computer broke, and they went to take it in - only the original purchaser can take it in to get it repaired. I went through 6 phone calls, she went through an hour trip before we finally had to "switch" the ownership of the protection plan to her. The Best Buy customer service told us one thing, while Geek Squad told us something completely different. Before you buy - be aware of this pain of an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used Several Times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have Geek Squad coverage on a number of items. Have used it a number of times over the years. Definitely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan on computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend having the protection plan on all electronic and they are helpful if something is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    UNBEATABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU JUST CANT BEAT GEEK SQUADE SUPPORT ! THESE GUYS ARE ON TARGET , HELPFULL AND A REAL PLEASURE TO DEAL WITH !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best plan for a reasonable price i highly recommend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service by far. Geek squad is the best. They’re very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel safe knowing I have this in case anything goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is there for you!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents took care of me when my laptop took a fall and cracked the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it... Hope not to, but needed for over a grand device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Must have. Great peace of mind. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very important to have insurance for any accidental damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PROTECTION FOR AN AVERAGE PRICE. SHOULD PURCHASE THIS FOR PEACE OF MIND

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly Recommend the total tech support.. worth every penny

    I would recommend this to a friend