Customer Ratings & Reviews

Good understanding of. Product and evaluation of system

They just work! I'd definitely recommend getting it for the first year at least.

Great service! Quick expertise. Never had any issues.

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

I havent needed the service for my most recent purchase but GeekSquad has always been my go to.

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

Takes care of want needs to be done or fixed great service

My yoga laptop wasn’t charging and the service of the geek squad fix it at no charge because I have the extended warranty program.

Purchased a long with a new computer and it feels great to know my wife will have insurance for anything that might happen

Geek squad is a great peace of mind knowing your items are protected and can be fixed when needed.

bought some peace of mind for our laptop computer. don't have to worry about someone spilling coffee on it because we can easily get it repaired.

Can’t say enough my son loves his gaming computer. It’s a great piece of equipment and very strong and realistic imaging

I always buy protection plans from Best Buy. It just makes life easier because Best Buy stand behind their protection plans.

This is a great service but it’s hard to get appointment and sometimes they be rude I hate calling because I get people they don’t speak English and they treat you like crap

Have not had to use on this product, but the process is always efficient and easy.

Love their service, this is why i am a loyal bestbuy client, they go out of their way to help... their computer help has gotten me out of jams numerous times...

this is my third time with purchasing Geek Squad. Each issue I have had on other products were addressed and resolved

I’ve used the protection plan in the recent past. There were no issues getting the computer looked at and fixed. Everything was smooth. I’ll always get this protection on a computer purchase.

The insurance price is reasonable, for extra peace of mind.