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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11996 reviews

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    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 11,996 reviews
  • Rated 5 out of 5 stars

    The Geek Squad protection is good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection is such a good deal. One time of a big virus, or a spill and it's paid for by getting the protection. They had it fixed in a day and a half ! Good deal :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price of having coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives piece of mind and I actually had to use it two weeks into purchasing the laptop. Easy process with Bestbuy for the repair / replacements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and efficient service, i got problems last month of finish the guarantee and they still respond to the 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk Squad worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The IT dept is amazing with what they do and how they help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Good Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this one, yet but for other computers and products, I have. Geek Squad has handled some complex and simple issues with no hassle and of course, no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cracked screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a well invested purchase. My son cracked the screen on his laptop twice in 2 months. I enjoyed the hassle free service of getting it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought geek squad service protection for my latest purchase and its amazing to know that I'm covered from a multitude of issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad will get you the answer to your question about you products .They will guide you to the right place needed to get your products fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on ape computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great service provided by great team of professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me with the setup of my new computer. Not being computer savvy, they made the process easy so even I could understand it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped me fix my computer which allowed me to countine my work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Um sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was from March 12th. I don't even know what it was for anymore. It's a bit late to ask if I'm happy with my purchase. December 4th.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent plan for any accident or non accident. I like that I can go to any bestbuy for service regardless where I purchased my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so helpful I love how easy they make anything and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support and Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage is invaluable if it's a portable item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one year accidental geek squad protection was one of my best choices that I have made. This service is a must have for any tech geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing product just rating for the points! And filling this out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidents Happen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well accidents happen and when they do; we will be covered. We have not used this service but i'm hoping they do an amazing job if we have to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without this support you are limiting your ability to stay safe and maximize the product in question

    I would recommend this to a friend