Customer Ratings & Reviews

The. Protection. Plan. Is. A. Great. Option………………..

Definitely recommend getting protection. I take care good care of my devices but accidents always happen

Well needed and incase of anything it's covered for 2 years great buy.

Had this since September 2024 and it's November 2024 and So far I love it. I love the versatility of it and especially that it's touch screen and pretty affordable. I purchased the bamboo stylus to use w this And it works well.

The plan he was referring to was this one. It's a protection plan, not a replacement plan. It's worth it to some customers more than others, if you look at it as just spending an extra $300~ then obviously you wouldn't think it was worth it. But when you look at all the benefits you get with the plan it justifies the price a lot better

I am so glad I bought this coverage. The other day there was an incident involving a cat and a glass of beer. I was hoping that letting my laptop dry for a few days would be enough, but it wasn't. I'll be heading to my local store shortly to get my new laptop repaired.

Yes, they come through and are helpful when you need it

Every time we use the geek squad they are very professional.

glad to know they cover everthing except theft and lost items

I purchased this Geek Squad Service, but I have yet to need to use it. Hopefully I won't need it, but is good to have if I do.

Thanks for the protection. I haven't used it yet but im glad to know it's there!!

Geek squad is my go to anytime there has been an issue with my devices. This service is always worth the money.

So far so good. I had to have computer repaired and was done at no cost to me. Also-they sent me a new cord for free.

We encourage a warranty incase any accidents happen. You never know if you will need it and we are thankful we got this!

Be Careful guys, Ever since the brought this Total Tech, or what ever they call it now, when you buy something, they try to push is Total Tech thing instead of their regular warranty. Regular warranty in my case was a 3year warranty for a laptop and the total Tech program is only for one year at 179.99+Tax. Almost double of what the 3yr is alone. You'll pay almost double the price. 3yr warranty price totally worth it IMO.

Peace of mind for laptop computer. This is the second protection plan i used.

Bought a 3 year to make sure my laptop was covered for the long term! Any time ive used this warranty ive had a posotive experience!

Haven't used it yet but I know it'll come in handy! Customer service at Best buy is always excellent.

I never thought the computer I bought for a summer class would start giving me problems less then 2 months into using it. Granted it was a new product so it was bound to have some problems. Having Geek Squad production plan helped me to get nearly $1700 back to me in a form of BestBuy gift card. I was able to use that money and buy accessories for my camera I had just purchased a little before my computer for the fall semester. I worked out for me because I was about to struggle through the last 4 weeks of class and then got to get my money back and spend it on stuff I needed for school right after. I felt like Geek Squad really helped me save a lot of money with their 2 year protection plan.

Thankfully i haven't needed them yet. But it is nice knowing they are there if i do.