Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11940 reviews
(11,940 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hope I won’t have to use it but just in case I need it i have it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you family is like mine best to get the the insurance.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
"Peace of Mind"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Who knows, murphy's law and all. For the next few years, all is well.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Comfort
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat the comforr of knowing The Geek Squad is available to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet had to use the product on my book but th u are amazing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must need
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rather be safe then sorry, I would hate for it not to work
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i'm an Apple user, thought there would be less confusion buying/using a different type of laptop.... but it was a necessity for the software.... if this is also my support program, its wonderful!!! if not, a protection plan always benefits me... i'm hard on my devices...
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t need to use Geek Squad. It is a good protection to have.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Let's see if work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just bought so I wish work when I needed, and after that I can see how work
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good piece of mind to have this insurance on my new laptop.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad that this is offered. Nice knowing if I need to I can use
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowing I have the geek squad to call on for help brings peace of mind.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warranty not much questions asked it gets replaced or repaired easy
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Keep safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeping devices safe and secure keeps me relaxed about any problems.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to use the warranty right before it expired. I'm glad I got it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
What they don't tell you...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What they don't tell you when you purchase the 3-year protection plan is that it takes on average 5 weeks (what the Geek Squad agent told me) to complete the repair. They have to ship the device out to their central repair processing center. When I think about it, I paid $320 for this service two years ago, which from a time value of money perspective is not that different from the amount I'd have to pay right now to a third-party repair business to replace my cracked laptop screen. The only difference is that the third-party repair guy would fix my laptop much faster than the 5 weeks offered by Geek Squad! This protection plan is worthless.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks for connecting with us on this. I apologize for the misunderstanding. It's always frustrating when communication falls through. Generally, for most computers we ship out for repair, we expect them back within 10-14 days. That change depending on the severity of course. We'd be happy to answer any further questions you may have. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778 if you need any assistance.
Rated 5 out of 5 stars
a must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it’s a must have geek squad is there for you always willing to help
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geeksquad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection however it is quite pricey sometimes.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best technology solution for all devices
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the best technology solution for all devices
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


