Customer Ratings & Reviews

excelent service amd the best way to keep your mind in peace knowing that your product can be fix

Never pass this up. Its cheaper to buy the plan to protect your tvs, laptop, game console, etc than buying/or even finding a new one....

Haven’t had to use it but I think it will Be useful

This was purchased on the replacement laptop after my daughter spilled water in her keyboard and the computer failed. We had it on that laptop and it was replaced with a new one. Have to have this!

The 2-year warranty does a really great job recommended for everybody

I purchased this because the Geek Squad took care of an issue I had with a phone and I decided that I would always use this service because they are very knowledgeable!

I am very happy I can receive help when I need it for my new laptop. Makes me feel great to know I can turn to them for assistance I haven't had to use it yet back glad I have the protection

Grapevine store was great to deal with geek squad. They were very informative on questions I had, and quick responders. Have used them on several other laptops we own, they do good work.

They explained it very kindly and politely. The service is perfect. I will purchase the same service on my next purchase

It is a very good way to protect your computer incase of an accident and stuff, and its a great protection service. Love it so far.

No questions asked coverage, even if device damage was caused by you in an accidental fashion (e.g. dropping device). Friendly & helpful too!

I would recommend getting the geek squad warranty on a computer If you have children using them it really is worth the money and I would do it again if I had a child that I purchased the computer for

Most factory warranties will not cover anything other than manufacturer defect, and sometimes not even that. Geek Squad will fix your item for you, or give you a replacement at no charge. Well worth it.

Geek protection has been a great service for me. They for the most part have always answered my questions and given me direction into the issue with my laptop.

Geek lover ! It's a blanket of comfort just knowing uve got a geek in ur back pocket if anything goes south with anything that u buy that cost more than $100 especially when u spend over a half grand !

I've never had an issue with the service. I've purchased this for each device the I buy at Best Buy.

My laptop was stolen and recovered. There was damage to it. The warranty is completely worth it. The fixed it quickly and they are always available and willing to help with issues that come up with my laptop

This isn't my first protection plan Geek squad has always helped me resolve issues whether by phone or in person without making me , a not very computer savvy person, feel stupid.

Keyboard locked up, geek squad service repaired device first time and quickly. Explanation was easy to understand. Great value

Glad This Was Upmost Concern And Now I Can Sleep At Night Knowing This Product Is Safe