Customer Ratings & Reviews

I have been satisfied with Geek Squad in the past, hopefully I won’t have to use it but incase I do I’m happy I can bring my computer to an actual store instead of dealing with shipping it out.

Bought the accidental protection for both of my new laptops. Since children can make mistakes, this makes me feel more protected. And, Geek Squad has been very useful every time I've called.

Geek squad are a good source for when I am in need of face to face support

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Was the best helpful for my warranty, helped me choose between which I should get

You pay for car insurance and homeowners insurance same thing. When something happens aren’t you happy you got it

Our salesman was very knowledgeable and helpful on meeting what I needed for personal basic use!

I do not think you should spend the money on a laptop and not protect your investment. I often times have to use my Laptop other places than my desk and I can be clumsy. Accidents do happen!

2 year protection for my laptop jad to have it! Always great to feel secure with your gear!

When I tell you they take care of you with your purchases, they really do

I have used them numerous times and the package was a great deal for the issues I have had to come into the store to have fixed. When my hard drive was partitioned by mistake was the only time they did not help as much as I would have liked.

I havent had to use it yet but I love the fact that anything goes wrong my product is covered

GOOD PROTECTION FOR 1 YEAR COVERING DAMAGES FOR THE LAPTOP. GOOD PRICE FOR THAT PERIOD OF TIME

So far so good. There has been no need to utilize this product as of January 25th.

I am so thankful for the extra fl protection for my new computer that is being used for nursing school.

I have been very fortunate so far and haven't had to have anyone come out but I di call in for some advice and got a quick and easy fix!

Best friendly people to have helping you fast to help and answer questions you have

This is definitely worth it. My computer started to malfunction after just a year of using it and I ended up getting a replacement. They give you the full amount minus the cost of the protection plan itself, so I was able to use that to save on an even better laptop.

I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

Very good. They are super helpful everytime i have needed them.