Customer Ratings & Reviews

I bought this extra care package with the computer for two years just in case my sons damage it

The agent solved my laptop issues.The best services given by geeks squad

Such a great service. Screen had cracked. Was repaired within two days for no cost. Well worth the purchase of the plan for the value provided.

a protection plan you cant pass up. Geek squad is the absolute best at what they do. No hassle. I bought this plan for a Chromebook I purchased for my grandson.

Geek squad service protection is so worth the money. My laptop could not be repaired so my laptop purchase price was fully refunded.

Brought sons laptop in and no issues getting the appointment or trying to solve the problem. It was a good investment on my purchase.

When I recently purchased my laptop from Best Buy, I knew that I needed to have the proper support down the road. That security is important to my work, so having the Geek Squad behind me gives me that assurance.

Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

Haven't need it yet, glad to know I have that piece of mind. With having thins installed in a vehicle that is subject to different environments, its nice to know I have the coverage should I need it..

Always helps when I have a problem I can’t figure out. Super friendly and always fast and helpful

Very good service quick and hassle free process. Repairs done in a timely manner.

The Squad is the best thing!!! Never had a problem they couldn’t resolve quickly!

Geeksquad is a great service. Would recommend to add protection to all your devices

This plan has been well worth the money. It also gives you discounts when purchasing other products. Have used it enough to pay for itself just in discounts an guided information and updating older pc in home.

They helped her set it up with all items we purchased

Over all their work that they did to the laptop was fairly decent but some of the things that I asked them to look over and help with didn’t get done and I had to contact tech help on my own to figure some of the things out also the timely fashion of things getting done

I received excellent assistance from the squad. They were very helpful in getting the protection set up. I was impressed with the patience of the squad member. I am not the most computer savvy person.

Bought an expensive computer that started having audio hardware issues within a month if it ending. Geek squad sent it off and repaired it for freeeeeeeee.

Thanks for giving me a piece of mind with my device.

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry