Customer Ratings & Reviews

Thanks for giving me a piece of mind with my device.

Can’t wait for my product to arrive so I can enjoy it . It will save me money when I don’t have to run to town to do laundry

Need a zero star. So this protection will not cover issues related to inaccessible BIOS. I have a 3month old faulty ASUS laptop that would only display the logo on power up and this plan does not cover that. Geek squad claims its a software issue and requires $100 to diagnose the issue and potentially another $250 payment to fix whatever they find. Buy this plan at your own risk!

Always answered promptly and effectively with any concerns when I was building my pc

First I cracked the screen. Fixed in 3 days. Amazing. Next cracked screen again and loose jack for the headphones. They could not get the part in a reasonable amount of time. Gave me a new laptop. Only hitch was I had to get new insurance on the new laptop.

Bestbuy has the best customer service in the industry when it comes to replacement. Everything I buy, except movies, I get the extended plan. I've had to use it a few times with no Questions asked. MONEY WELL SPENT.

with all the issues I had with my Asus, it was taken care of, though took more repairs to get a replacement I did get one

It's a much needed add on for protection for piece of mind. The price was decent

I got a new laptop after bringing back my broken one. Best deal ever!!

I love their service and the range of what they cover is amazing. I recommend anyone getting their warranty to protect their products

Not had to deal with them yet but they seem good__

Geek squad is there with you every step of the way

Happy with my purchase perfect for my work needs..

I decided to go ahead and purchase this for safety reasons. Didn’t know if I should with the cheap laptop. I hope it came or will come handy one day... may have to get longer plan later ??!!??

They Always Have A Million People A Day And Not Enough Staff But They Are The Best At What They Do.

There has not been any need to use the protection plan but it does cover good things.

The peace of mind alone is worth the money, but having these guys able to fix your brand new laptop that your 3 year old is most definitely going to ruin somehow is what really kicks in the savings

Having Geek Squad protection is a good ba kup to the manufacturers warranty. It gives me peace of mind in case I need assistance with my product & having a live person to talk to, & come out if needed is great.

Got this wonderful warranty for my 70” Samsung TV. This warranty is very important to me. It gives me peace of mind, knowing if anything happen within the 3 yrs. My TV will be covered

We had this service and when we had questions they were so helpful on the phone to help us fix any issue we might of had or did not know how to do something properly without having to go to the store