Customer Ratings & Reviews

This is perfect for me since I'm very clumsy and this will be handy just in case.

My computer wasn’t turning on the day after I bought it and I was worried but they helped me figure out why it did that and I’ve never had any problems ever since. Great customer service

These guys really know their stuff! Within 15 minutes, he isolated my tech issue, and advised me accordingly. Super happy!

I have use the protection yet but I think is the best way to have just in case

Happy with my purchase perfect for my work needs..

I purchased the 1 year Accidental Geek Squad Protection for my son's HP Pavilion Laptop. I suggest always purchase a protection plan for all of your electronics.

You should always have protection for your electronics especially laptops and computers. This was purchased for my daughter's laptop nice to have the backup.

The agent did great job and explained everything n helped me to get the insurance needed He was so helpful

I would not buy a computer with out the protection of the squad

Great Add on! Thanks! Excellent!!! Extraordinary options.

Always get geek squad they will fix anything they are great

We are assured of excellent service with the Geek Squad. We got this extra coverage for our son to ensure that his school laptop will be in great shape.

very much needed, always be safe than sorry. a year or two is the max I would recommend to get

I think Geek Squad is GREAT! I usually get some type of protection plan through them when I purchase a new item. Things are not built like they use to be.

I did not need to use Geek Squad during the first year of having my computer. It is nice knowing if you need help you have someone to reach out to to help you though for free.

Amazing for work and school. Love touch screen feature

I haven't had to use the warranty yet but I did receive the information I needed for future use If I need to.

So far haven't had to use this service but great to know I have it available to me. But TBH I hope I never have to use this service, it means everything is going well so yaigh.

I have never had an issue when having to replace a defective product under this plan. Best Buy is awesome about standing behind their products that they sell and making sure their customers leave the store completely satisified.

I have saved so much money by spending just a little more on the protection plan. It is always worth it and the Geek Squad is great about making sure that everything is taken care of.