Customer Ratings & Reviews

I don't buy computers or tech gear anywhere else because of this protection plan. I do think it's expensive and overpriced. I have used it for repairs and have met with varying success on them actually fixing my stuff. I've had laptops sent out & replaced. My dslr camera was shot and after 3 repair visits, still doesn't work. They do give up a bit too easily on fixing some stuff which is annoying. I'd almost prefer they just replace stuff now but that gets complicated with computers. I do think a service plan is a must for new tech with kids around but I wouldn't say this is the best plan out there, they fail at getting stuff fixed sometimes. Be prepared to hold your ground & wait a lot. Pay attn to when it expires. I tend to get 2-3 yr plans if I can afford it, 1 yr just doesn't cut it.

Got a have it with a PC purchase most of the time they have problems at least once!

I always buy the replacement plan and warranty. If I have ever had anything wrong they have been more than accommodating and helpful. If they couldn't fix the issue with my purchase. It was replaced with a new one.

Geek squad provides the peace of mind knowing help is available if needed.

It is an excellent insurance 100% recommended and they always respond immediately

When I went to the store I had in mind a Apple device but then the sales person explain how great and all the great technology this one had and I could not pass the opportunity.

Very beneficial in case of any internal or external damage on electrics. I was satisfied with warranty on any cost within the active time period.

Geek squad has never let me down. My products went out once & they replaced them all that were under this protection.

Bought a new laptop recently and wanted additional support in case of accidents. Haven't had a reason to use the service yet, but it's good to know I have it just in case.

Excellent service, very useful, very quick and easy to resolve problems

Geek squad is always essential! Comes very much in handy when you need them!

Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.

Very necessary, I purchase Geek Squad protection on all of my electronics when possible.

This is perfect for me since I'm very clumsy and this will be handy just in case.

I cracked my laptop screen and used the geek squad service. The service is excellent. However the service does have a cap price. Once the cap price is reached and the repair is made you will no longer have insurance.

Always good to have in case of emergencies with technological devices

Remember to always get the extended warranty for expensive electronic devices. They will come in handy if you ever need to have anything repaired and or replaced.

this is something that`s good to have wether you take it in or have them remotely fix or clean them but don`t buy a chrome book

Haven't used it so for now it's a peace of mind for me. Can't say if I will ever need it but if I do, well you know.

I couldn't believe my luck!! How helpful and amazing customer service. Had such a great experience and they fixed my laptop that I recommended them to all my friends and family.