Customer Ratings & Reviews

I have not used it yet. But it was easy to set up and a decent price.

For the price I figured it was a bargain considering I bought it for a 9 year old. And the main purpose is to download and play games, right? What can go wrong, well, a lot in 2 years? I am guessing I will get my money's worth.

This was a great add-on to have since the reason I needed a new laptop was because something spilled on my old one. I luckily hadn't had to use it but like the added protections

Great Protection for a high but economical priced Gaming Laptop!!! Great investment.

geek squad offers a great liability insurance here! w the uncertainty of day to day accidents, its great to know that they offer piece of mind protection for our electronics

the protection is good and it keeps it protected for a year so that’s good ;)

It works well. Easy to install. Easy to understand

we love all Best Buy plans, they are effective and they always provide great service to us as customers

I only get the GEEK SQUAD for the protection on the device. I have never had to use it for any tech support. I don' usually get it on higher priced item, because I never have problems with them.

Whenever I need help with anything electronic, GeekSquad is helpful. Large and small appliances are also no problem for GeekSquad.?

You can never go wrong with Geek Squad assistance. Especially with all that could go wrong with technology nowadays. This was provided along with the gift of a new computer.

The agents at Geek Squad are very helpful, with my answers, that was the reason to buy my protection plan, I trust them with my purchase, and I'm happy with my decision.

I realize in Vegas you never buy insurance while playing blackjack. Purchasing the head to toes insurance on an electronic device is VERY smart!

I haven't had to use yet but, the Geek Squad in Bloomington, Illinois has Always been Great to work with!! They are Well Educated in Computer Technology and Working on Them!!

great decision to purchase the protection. laptop was damaged while traveling to NY. Was able to get it repair at no cost and saved $$

We are very happy with Best Buy service, they provide excellent customer service and support. Will always go back for any electronics at Bestbuy.

After our son broke his brother’s chromebook by sitting on it, we realized we should of bought the insurance. We ended up buying a new chromebook plus the insurance.

Purchased the geek squad offer and well worth it!!!

Excellent service especially if it is a laptop and a teenager uses it

Insurance.. need it so you don't go broke with repairs, but always unsatisfying and a hassle to use, and adds significantly to the cost of any purchase.