Customer Ratings & Reviews

Always professional service. Very knowledgeable staff.

Downside, 1 year protection is kind of expensive , have not had to use it but the 1 year mark past so, waisted $$

I always purchase the Geek Squad protection for my computer/software needs. I am not very computer savvy so it is a great service to keep the laptop running smoothly. I also like it for repairs if I managed to break something.

Haven't had to use it yet and hope I don't have to It's a bit pricey though.

Impressed with the Geek Squad at the store. The tech who took care of me is very helpful.

A must have with these devices. Never buy a device without it. It’s best to have it and not use it then not to have it. Get it!!

I will always get geek squad, they are professional and know what they are doing and they get everything done in a timely matter. It's definitely worth your money.

Always goo to have. I hope to never use it. My previous computer was on a first name basis with geek squad. Lets hope my new computer does not need them, but it is available.

The Associate at the store talked me into it and it was a great idea.

Purchased with ease knowing that my equipment would properly be protected by Geek Squad :)

they came when promised to hang our TV on the wall and did a great Job. they cleaned there mess and offered to hook up all our devices to it. highly recommed Geek squad.

Always nice to have the easy of protection. Why wouldn’t you get it?

it's expensive compared to other places with warranty but if it's bad, you do get the money back in credit though

Loved having this it's the only reason why I buy from Best buy because of the geek squad

Great to have for any unforseen incidents. I havent't personally had to use it yet but I know people who have and I've heard nothing but positive feedback about it.

Have purchased before and it comes in handy! Will never purchase technology without!

Great to have since my kids love to change programming and causes problems.

Have this helps reassure me that if something happens I can’t get my computer fixed.

Works great, needed it for school. could be a little bit faster but overall a good purchase.

Each time we have had issues with our computers, Geek Squad has been there to assist with a decent turnaround time when resolving problems.