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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 11907 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 11,907 reviews
  • Rated 5 out of 5 stars

    This plan is a must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know from previous purchases that the Best Buy insurance plan literally covers everything and love tat fact that I dont have to worry if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent used.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never fail to purchase geek squad protection. This is one of the main reasons I purchase at best buy because of the great protection and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There the ones that help the most ! Excellent exsperience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive, but life saving!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are buying a laptop this protection is an absolute MUST HAVE. They will guarantee your device is protected, fixed, or completely replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need to always purchase protection plans. I have kids and its the best thing to do ever! Accidents happen and its better to be safe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our favor store best Buy, the best store . We bury allways there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Used for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an issue with a Dell laptop where the hinge broke. Best Buy had to send out the laptop and it took a little longer then expected but worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth the extra on high end purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having accidental insurance on expensive items that are going to be handled all the time is a must. No issues with returns and or repairs. Fast, efficient and get you back going very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad identified need to replace computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We would never be without this service! Kids in college need their computers just as important as their phones, especially during a pandemic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has always been great. Have not had to use this yet but gives me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure or when I got geek squad but so far I haven’t had to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re very efficient and available always. No hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying the coverage from the service; consumer service is extremely nice to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GET THE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely a must! Worth the extra money. The Geek Squad are so knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year geek squad is the perfect amount of time, so after it is not protected you can purchase a new device. Covers pretty much everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If my kid dumps something onto the computer keyboard I know that I'm covered by this protection plan. The peace of mind is well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Quad 3-Year Accidental Geek Quad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to extend warranty on recently purchased Dell laptop. Recommend for laptops, since laptop repairs can be costly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection. I got it for my laptop. I always try to get it if I can afford it. They really take care if you. If your product breaks they replace it for a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have never worked for best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys always get the accidental. I have never regreted the purchase. Best case scenario, you never use it. But, that will never happen. So, get it.

    I would recommend this to a friend