Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11907 reviews
(11,907 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The money I paid for 3 year accidental protection really worth it! Having a 4 year old at home, who loves to play with my devises, my computer and the information contained will be safe.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer was working slow. I bought it in to the store with appointment and they get got it back working faster. I’m glad I had that warranty on it.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely well worth buying !! Everything I buy now i make sure I get the extra insurance I work way to hard to throw away money
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got extended warranty just because its a smart thing to do.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Sounder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped with windows 11 not downloading correctly leaving wifi missing
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great for the unexpected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes you think it is not neccessary to purshase an extended warranty, but when unexpected occurs is better to have it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quickly transferred my information
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad transferred all my information to my new computer. No extra charges and they made sure I was comfortable before I left the store.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Too much price for the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe is too much price for the something to get garanty cover part of the repair
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
me
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.amazing people to work on your items dont cost you anything
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. Thanks so much for your nice comment! We appreciate the kind words and look forward to seeing you again soon!
Rated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This service is awesome when you need it. I know my product will be in good hands if it brakes. It's one less thing to worry about. I love it.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always deal with them, I never find a problem with them.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
hopeful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'll most likely need it....... if past perfomance repeats
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was friendly , helpful and great listeners . Even though the product could not be fixed . The team made it a great experience.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good Protecton Plan...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good protection plan if you need it for your situation. In our case, the product was used for school and we needed a quick turn around time if a accident happened.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
I wanted to make sure I'm covered!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the extended plan in order to be sure I'm covered with my laptop. I'd hate to have something happen to it and not be covered.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Helpful but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great extra warranty/protection for electronic devices as covers accidental drops, spills etc, but expensive. Only worth it if device is more expensive to repair or replace than the cost of protection plan.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
True value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a computer geek. I have used this service about 40 times. This is a better investment than my 401k.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Estan. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to purchase this. I'm not that computer savy so I definitely needed this. Especially since something accidentally happened by the kiddos.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad knows TV integration.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Best Buy They stand behind all your products.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer care and friendly, will definitely recommend to my friends
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friend


