Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 11907 reviews
(11,907 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just when you think you don’t need it, you got geek squad to protect your laptop.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Help when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love knowing that I am protected should something happen. I am not very techno savvy so am thrilled that I have a team to call for help. Thank you!
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I strongly believe in protection plans. I always purchase additional coverage. I have never had a problem when I had to call the Geek Squad.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea to have a warranty on the laptop. If something happens they can fix it.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice knowing they will fix it if anything goes wrong definitely worth buying the extended warranty
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did great work and talk about other thins they do and gave helpful ideas if i ever had trouble.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.
Rated 5 out of 5 stars
Never buy without it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never buy a laptop without the protection plan. Bestbuy is really good with taking care of the issue.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Mine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item..................................................
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Materials
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small spaces, material are stronger that I thought
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent investment! I received professional service from the techs who worked on my laptops. I highly recommend this service.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Vert Satisfied!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy I purchased the extended warranty. Will be using it this week as we've had some unfortunate issues with our Xbox. Thankful I have the warranty.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an ABSOLUTE must have!!!! Without this, I would be without a few devices. It is worth the price for the investments that are purchased.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase Best Buys Geek Squad Protection on my Higher Priced Purchases. I like the Peace of Mind that it gives me if something goes wrong.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Love the security!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the security and the price per year is affordable. Tech is a huge investment and I'd hate for it to go to waste.
This review is from 3-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection option to cover all of your electronic devices.
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped with everything so called me back and I told them that they would have to move to the house to rent it to get the car back and they
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Its geek squad, what do u expect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are fine, they help in a pinch and are rather knowledgeable. Some are better then others
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Taken Care of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team there got me taken care of, even though geek squad hq was not my best experience. I am thankful for people like the upper rake of geek squad at this Hoover Best Buy.
This review is from 3-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great services. Always worked with me. It sucks that u cannot extend ur warranty towards the end of ur current one. That's one of the main reasons y I kept coming back to geek squad
This review is from 1-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Life Saver
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Motherboard in my laptop died after four months. Dropped it off at my local BB, was shipped to repair center, and I had it back in my hands within a week.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend


