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Customer reviews

Rating 4.6 out of 5 stars with 11945 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 11,945 reviews
  • Rated 5 out of 5 stars

    1year geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I recommend this protection to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price would recommend anyone getting it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took care of me with my computer issue and resolved my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy gf

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girlfriend loves it l, and she hasnt complained yet. So it looks like a win win here fellas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection is worth the peace of mind knowing that they are there if ever needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customer service. The team was patient, knowledgeable, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am relieved to know if I do something stupid, the Geek Squad is there to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Solid build and easy to handle. A tad bit heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey the Geek squad protection is really good. I got three years for $75 and it broke twice. Usually when I fix these issues it costs $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my laptop many times for repair and every time they did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fixed the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was only able to use it once..but was fast and was able to get laptop fixed..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love those guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful, the guy that helped me was very nice. Completely understood where I was coming from and broke everything down for me so I could understand. I’m not very tech so I really appreciated it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents sent out my laptop to be fixed, but as it was going to be more expensive to repair than was worth it, I was refunded for my laptop instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed the issue with the port from my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfect for office use. I enjoy using it for everyday online as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assisting with product understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees were very helpful and knowledgeable about the products inside. Although I did not find exactly what I wanted employees gave me several options and I felt like I walked away with a better understanding of the electronic components I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 year protection for less than 1/2 laptop cost :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet, but the coverage seems well worth the cost. I invested a lot of money into buying a new computer. The last computer I bought (from s different store) was only a couple hundred dollars, but I hated it and it broke shortly after purchasing it. I felt a lot more confident making my computer purchase this time knowing accident coverage for 3 years would cost less than half the cost of the computer itself. I definitely value the sense of security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad stands by their warranty. Only thing i dont agree with os 5 days after purchase. The system broke and had to replace the whole system and i had to buy a new warranty for 80$. I feel the 2 year warranty should have transferred to new system. Or should have only had to pay the 5 days prorated to bring it back to 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek fix my Apple Watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fix my Apple Watch and they are so patient and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind brought to you by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just in case the Geek Squad has you covered for accidental spills, drops, cracked screens, or life's curveball.

    I would recommend this to a friend