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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 310 Showing 6,181-6,200 of 11,835 reviews
  • Rated 5 out of 5 stars

    So Important to have!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as important to have as the item itself! Geek Squad makes it easy to get serviced properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was able to clean up my laptop and tablet for school and added the program I needed, agent was knowledgeable, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If ur buying anything from Best Buy pls get the geek squad coverage that’s ur best bet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully no accident. I took out 2 Years accidental Greek squad protection just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a toddler ..mostly covers everything love iy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Silver dell computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always depend on greek squad there service worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you need it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always always get the best buy warranty. If you need it, its well worth it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for new electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to purchase geek squad warranty. Peace of mind for your new investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have already used this service for general questions and service. Very friendly staff in NC. Highly recommended if you want peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the GEEK SQUAD recently but I'm in the past they have been more than helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need than need it and not have it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase the protection plan specially with expensive items..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks and answers all questions when in need

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no warranty for me

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guess the sales person lied ( big shock). bought the 4 year and brought in laptop because the speakers stopped working they need to ship it out it will take three weeks. will not ship back to my kid at school after repairs asked to just refund me for the protection plan and ill keep the laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it! It’s worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the protection plans!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some things I don’t! But for the important things, for most things I do! Because they are worth protecting!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives you a peace of mind for atleast the years subscribed for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad, worth the money, having assistance anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don't need them very often but they get the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even if I don't make an appointment they are very helpful. Everyone who works Geek Squad are very knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it thank god, but I love knowing they will be there to fix my laptop if needed.

    I would recommend this to a friend