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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 312 Showing 6,221-6,240 of 11,835 reviews
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and set up my new Lenovo laptop. It's a little pricey but will use the service again.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    2nd Chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously did not purchase but this realized full benefits and did purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Be Safe Than Sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the upsell on the service and since I am always on the go, it's comforting to have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with taking out Geek squad. It’s less than having to replace a damaged item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I broke my computer twice. I was able to get it fixed first and store credit the second time. Very worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GeekSquad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and very friendly staff will always go to the Geeksquad for my device needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am a first time buyer . i have never had a lab top. The geek squad took care of my problem while i waited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My grandkids love the laptop and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three more grand kids in college and need the same deal on least one computer. The staff is great but I need help with my grand kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't ask for better one stop service on Computers, IPads, Phones. Always available to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geeksquad protection in all our products because its always useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When ever I had a problem with anything that I purchased, the Gerk Squad was able to rthe issue. issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Plan Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used geek squad for a laptop repair and the price was great and service was fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my laptop's broken screen in no time at all, even though it had to be shipped out of state. Polite, courteous, knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My BF spilled lemonade on his laptop. Fortunately I had purchased the Ooops policy. So worth not paying for the entire new computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek SQUAD protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Protection is well worth it! I needed to use the Greek SQUAD twice and they were great!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always had great experiences with there warranty. Wouldnt buy anything valuable without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that Best Buy allows you to buy protection plans. They do a good job when something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase when available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan on any purchase. Accidents happens and Geek Squad back you up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t buy without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had geek squad coverage for many years. Never regretted purchasing & renewing coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly installed my big screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service always and expertise of staff makes this a must technology support purchase!

    I would recommend this to a friend