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Customer reviews

Rating 4.6 out of 5 stars with 11835 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 11,835 reviews
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. They are dependable. Good customer service. Stand behind their service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service good laptop ok for college student . I would not use it for heavy gaming .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great and always helpful. I recommend always getting the extra warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the customer service via chat. Once my questions were answered I went to the store and purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice repair services and more!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good repair service, I’m looking forward to do see them for more services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and they always try their best to replace or provide credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    niceee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are very helpful. i had a 1-year geek squad protection plan added!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Live saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop keyboard stop working so I bring it in for repair. I’m surprised that I got it back very quick.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Always protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always protect your investments.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It just makes sense. I'd never buy a laptop without protection. Always protect your investments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan for a computer i bought for my nephew which became defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for laptops, dont be surprised when they crash on you and this covers almost anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phew!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of mind and life extending for my electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to know I am covered for two years..i never buy electronics and not have protection..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with added protection. They've always been so helpful when I needed assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the extended protection, and it has come in handy a few times with hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the extended protection, and it has come in handy a few times with hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pics of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the extended protection, and it has come in handy a few times with hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good warranty for my laptop , just bring to the store than them will repair it.

    I would recommend this to a friend