Customer Ratings & Reviews

Great product for anybody who spends money on expensive electronic devices, knowing they can mess up at any time. I would recommend 10/10, I understand it may be out of the budget for some but its worth it to protect your devices when your electronics fail or you make a mistake.

They are wonderful. Helped with my computer when had a virus

Geek Squad has always been extremely helpful and friendly. They don't make me feel dumb when helping me with things that I'm sure are simple to them and that's appreciated.

Highly recommend especially if you buy your kids electronics. Claims are easy and it will help if needed.

I always feel protected knowing that I have a warranty with Geek Squad. Makes me feel better knowing I have skilled & very professional people ready to fix anything that may go wrong with my laptop. Helps give you a piece of mind just knowing that they are there to help. Highly recommend!

The service was very helpful. Detailed on my needs.

This was a must when purchasing a new laptop to be used for school work, saves a lot of worry.

Geek Squad has taken care of me Beyond what I have expected this year. I just think that I'm so very much for going far beyond. They are an excellent team and they were very very hard at customer excellence.

This helped when the tv was broken and I had to ship it back

Worth the money, they are always helpful when I have questions. Also, the accident forgiveness and all possible solutions they offer is worth the money. It is 100% a good idea to get protection on items because you never know when something is going to break or crap out. I literally break everything

Costumer service was great and easy at checkout. No hiccups.

Connect to my device it's part of my business information my web

Always invest in the Geek Squad Protection. Things do happen, periodically that are beyond our control. I bought this protection on a laptop that my teenage daughter uses... and it has paid for itself. The Geek Squad folks are extremely knowledgeable, friendly, and do their best to help.

The first time I got Geek protection I had a muscle spasm and spilled a little coffee on my end table...... and off onto my computer table. Dead and it was only 11 days old. Took it back and they gave me a new computer. The next time my hands were freezing after pulling a little bird out of the freezing bird bath. I picked up my computer and immediately dropped it on concrete on the corner. It crumbled. They sent it in and put a new skin on it. I wouldn’t own a computer without it. An accident is exactly what it is. A never could happen to you!!!!

Great service. Pay for this peace of mind, you won't regret it if you live near a Best Buy. They were unable to help me in store but their shipping service received my laptop within a week and was able to resolve my issue within another week. ***Might be different if they had to wait for any parts.

Best customer service I have ever had. Super sweet and kind people. Answered every question I had .

Great service to have when you need it. Makes us easy to deal with

Geek Squad is awesome and really helped me out after I dropped my laptop and it needed a repair. The service agent was so great and helped me with no issue. My laptop was repaired and returned to me in no time. I am so glad that I paid for this service. No regrets at all!

The primary benefit of having a one-year assurance plan for my laptop has been the peace of mind it provides. Knowing that I am covered against unexpected accidents, hardware failures, and other unforeseen issues has allowed me to use my laptop without constantly worrying about the potential costs of repairs.

Geek squad was super helpful in replacement of my charger. Process was super quick and smooth.