Customer Ratings & Reviews

I want it this why I bought. I really appreciate it

Excellent product would recommend to anyone and good price

Affordable prices, reliable service. You know it's going to be fixed with Geek Squad!

Computer would not power on, not even 1 month out of the box. Have the Extended Warranty, took it back to a "local" (not by my home) BB. They said they have to return it to ASUS, it should be 2-3 weeks. A MONTH later, get the computer back, no charger. Called ASUS. Literally told me, "someone will email you in 4 days". That is UNACCEPTABLE for a 3K laptop ALREADY in for warranty work. On the phone with BB, the FIRST rep tried to help, but she couldn't get the store on the line, AND they don't even sell a compatible charger. Transferred to 2nd rep, told me to do a 3 hour drive back to the store (me thinking: "Are you mad, lady"). Transferred to another rep, can't do anything to help. Transferred to a 4th rep, guy also can't compensate. I'll never buy another ASUS again, and to BB..., I was only buying from you for one and ONE reason alone (Reward Points), now that's not even worth it (after another SILLY issue with a Car Audio Install). You've lost a customer permanently. Just a bunch of BAD... All around..

VERY KIND UNDERSTOOD MY NEEDS CANT BEAT IT WILL LOOK FOWARD TO WORKING WITH THEM AGAIN.

it is always worth having insurance. I feel assured having the protection

Geek squad. has been very good. Very easy to use overall. Help with almost everything.

Geek squad was very helpful and friendly. Good job

Geek squad protection is must for laptops as they cover all kinds of damages.

The second you do not have this will be the second you need it. Worth the money!

Always necessary to protect your purchases, and bestbuy has the right plans

Always necessary to protect your purchases, and bestbuy has the right plans

Love the geek squad coverage. This has saved me a lot of money and headaches

i have not had to use this but hope that it is worth it when it comes time

If you are looking for a protection plan for your laptop, Geek Squad is your choice.

This is always good to have if have a problem help is just a phone call away

This is a must have for any electrical equipment purchased .

always purchase. gives you great peace of mind. would tell a friend

have used the protection multiple times. Always a must on bigger purchases.

Great service.. Good to have it........................................