Customer Ratings & Reviews

The best protection plan ever would highly recommend buying I’ll be buying again

Agents installed our new trash compactor and it fit into previous space provided in our cabinet. They also removed the old trash compactor and loaded it on their truck for us. Agent came out prior to measure space and looked at items that may fit in the area. Extremely helpful. This also provides for warranty on items purchased.

Geek squad is the best, both at the store and home visit. When my issue could not be resolved at the store, they did an in-home visit and resolved the issue in less than an hour. So grateful I got this protection! They don't mind how many times you reach out for their assistance they are always glad to help.

Knowing that my device is covered for accidental damage gives me total peace of mind, especially since accidents can happen when you least expect it. No-brainer.

I bought this for the sole purpose of completing my school assignments with the added benefit of using it as a tablet. It does a great job at it and has helped me reduce the weight of my backpack by a lot as well.

Love this protection. It gives me peace of mind when using my device on the go

The Geek Squad protection program is one of the best protection plans I have ever purchased. My computer was damaged, I brought it in my Chromebook and they assisted me with no issues. My computer ended up being lost when shipped back after repair. They made sure to help me get a replacement and showed a lot of empathy. I will always purchase a Geek Squad protection plan.

Got my computer back up and running no problem get the protection plan you WILL need it.

Absolutely worth purchasing the extended warranty. I have had my laptop for about two months, and my cat accidently jumped onto the screen, cracking it. Took it in to get it fixed and replaced within a week and a half. Great turnaround time and they kept me informed the entire time from shipping out, waiting for new screen, and shipping it back to the store for pickup.

The best one year protraction I felt way safer being clumsily either my laptop

I have always purchased geek squad protection with all my best buy purchases, it has come in very handy with tricky situations that i otherwise would not be able to handle.

Great insurance for my new daughter laptop. I hope to not use it anyway.

I highly recommend that you get extra protection from Geek Squad/Best Buy for your electronics and computers including tablets. You never know what may come about with your electronics and computers and tablets. This particular protection plan is just what I needed because I had a laptop that went bad after 3 months of purchase date. They took the quality time to fix it and I saved big bucks. Don't take it for granted I highly recommend that everyone have a protection plan. Geek Squad agent is awesome and helped me throughout the repair process.

it's nice to know your covered if anything unthinkable should happen. And with the insurance its just a waiting game

Definitely need to have this to my product and would like to buy in the future

Haven't had to use it yet hope she don't . I bought just in case of user error if repairs should be needed I'm sure a best buy will be close to her collage.

Haven’t had to use this extended warranty yet but I understand that Best Buy protection products are in another class when it comes to honoring warranties.

Still working and in good shape. I love it, I recommend you buying this.

In the past my laptop was damaged and there was nothing I could do. I knew that I needed to add geek squad protection this time. They have great customer service and someone is always able to give me an answer I am looking for in order to solve my solution.

What can you say geek squad does great things they always fix my things when I need them or tell me what I need to do to replace parts or all of it so they’re useful