Customer Ratings & Reviews

Geek squad protection provides ultimate coverage for any product. A must have

DO NOT get best buy protection! I would actually advise to NOT even make a purchase at best buy. I spent nearly $4000 for a tv, a laptop, and protection for both. There is damage on the laptop that I did not notice until some time after the return window. I went in last week and was offered a smaller screened laptop due to the price of the more comparable one costing more. I cannot wait for repair as I’m in school now, I offered to come back when they had another sale on the other laptop. This week was a la or day sale. I went in to exchange it, as that’s what offered less than 7 days prior. They refused to exchange it. Told me to come back during school break around Christmas. This coverage alone was $795, and I have wasted so much time and dealt with disgusting behavior from a store rep who did everything to refuse exchanging my laptop. I will NEVER purchase ANYTHING ELSE from best buy!

i do believe in a protection plan i=on certain items

Good product, and safe for any problem in this product. I recommend it for security.

They help to find the right solution for my laptop

A must have for any computer or electronic purchase.

This is a must have specially if you have kids at home.

So far, I haven't had to use it, but glad I have it.

Got a full year on 3 devices for anti virus software

Great value for all computer purchases for any issues to have a piece of mind

A must for any technology purchase. Don’t just rely on manufacturer warranty.

Love the tv but I do wish it had more storage space on Device

Probably wasn't necessary but I got it anyways, just in case.

I thought it was a good idea to get protection just in case

1 year protection is great to have I like it thumbs up

So far when I called for assistance, they’ve been helpful

Great..love it its awesome.its amazing love it great.

Purchase it for a friend going to school. Very young girl . The cord tbroke. was very hard to find a replacement. Best buy didn't have it.

Have not had to use it yet, so.....we’ll see if I do

First time buying this product/service but does give you the peace of mind.