Customer Ratings & Reviews

Buying a Chromebook for a middle-school child is a must and the protection was a no brainer - already made use of it when she dropped it down our staircase and the touch-screen sensitivity was gone. Brought the Chromebook in for repair, took a little longer than anticipated but she did a decent number on the item. Got it back in perfect shape, like new. Well worth the extra cash up front.

Best Buy has a great geek squad. When my iPhone X got stuck in a boot loop, they tried to resolve the issue for me first. When that led to a dead end, the replaced it with a replica model & told me to come back if there were any issues with the new phone. The team was nice & patient, they even made me feel comfortable having been there for nearly two & a half hours.

Went middle of the road on this rating because I haven’t used geek squad and I’m sure by the time I have a problem my year will be up anyways.

I know I have posted these Best Buy protection plans reviews on here several times, so I won't keep saying the same thing. Bottom line, the easiest and hassle free protection plan in my opinion there is that we have used. I would recommend to anyone that doesn't have the money to go out and replace anything at anytime over say $150 of electronics or appliance's. Bottom line.

I have yet to use it but I am content with the cost

Compact and very fucntional. Easy to use. Overall, a great product!

I have always found Geek Squad to be very responsive and the work they do is top notch

Greek squad is awesome. Definitely would recommend if you have electronic purchases

I buy Geek Squad protection for every electronic I purchase at Best Buy. You can’t beat the coverage!

Ive always been pleased with the service by Geek Squad.

the agent was so nice when my mac m2 started acting up. quick and easy, glad i got the service

This has saved me on other computers. Protect plans are good to have.

I buy all my electronics from Best Buy and always add the Geek Squad services. They are well worth it and have paid for themselves, over products that I have purchased in the past.

So glad I purchased this protection. I take care of what I buy.

I was given valuable advice from the guys at Geek Squad prior to my decision to make a purchase of an HP Laptop. They are knowledgeable and answered all my questions, no matter how complicated or simple they were.

Definetly needed! It will cover the cost if this device accidentally drops!

Good service for a good price . All ways good to have protection for your assets.

Haven't had to use geek squad yet but great customer service

First time purchasing this with a laptop, but it definitely paid off. Dropped my laptop around 8 months in and it scratched up the screen and caused chips to the body. With the protection plan they refunded me the full amount of the laptop since apparently the screen wasn't something that was fixable.

I have Geek Squad and hope I never have to use it!!!