Customer Ratings & Reviews

Best buy always helped me when I needed to return an item that has protection. No fuss no problems

I haven't had chance to use thankfully but I do have a kiddo so I'll probably need it later on. The person who helped me check out was super informative about it.

I have not used my accidental protection yet. I figure if I have any device issues I will.

I haven't had to use this service for this device. I have however had to use them in the past & they are excellent. They are more than helpful, very polite, professional and get the job done. They have helped me several times with very different problems & are the best.

I saved so much on the laptop because my salesman directed me to a lower-priced model with more features that I thought the additional warranty would be worthwhile. It will take a few years before I can review its usefulness.

Always count them in. Great service. I get them on all my products.

I really like my laptop. works well for the price I paid

Great laptop i use it everyday i love it i use it for school

My daughter's laptop was accidentally damaged. Since Geek Squad could not repair it, they refunded the original purchase price. That, in turn, allowed me to purchase another laptop for my daughter.

Great easy and worth it to get with every product you get better save than sorry.

Love everything that’s included in geek squad………….

To be honest, I don’t know what exactly I paid for, but I think it might help me. I don’t understand what these guys are supposed to do for me and for my laptop.

I absolutely love this laptop. My daughter ended up "stealing" it from me to play Roblox on it, so I started looking to get a replacement and am so bummed they don't have this or something similar to it anymore :(

Good service, I haven't used this service protection on several items and they are really helpful

Bought protection for a replacement computer after my son broke his first device. I knew accidental damage would like occur, and I'm so glad I have protection this time.

Computer was defective and the screen would not come on. The laptop was purchased 1 month prior. But the geek squad was able to get this sent out and repairs very quickly

Happy with the coverage/service in case we need it! Provides peace of mind.

I was told I could use any where I go and I honestly love it

This has helped me when my other computer gave out so purchased it for this one again

I will only buy my electronics through Best buy with Geek Squad protection. It's a super easy process and they are so good at either repairing or replacing items as quickly as possible.